URGENT NOTICE

Due to the recent announcement of the Shelter in Place order by the Alameda County Health Services regarding concerns with COVID-19, our business office is temporarily suspending in office visits. If you are looking for rental information our leasing staff is available via phone at (925) 828-3666 during the hours of 8:30am to 5:30pm Monday through Friday and Saturday and Sunday 10am to 5pm. We will be conducting self-guided tours, so please contact our office to schedule your appointment to view our available apartments homes. Rest assured, we are doing everything we can to provide a safe experience for our customers and a healthy environment for our employees and residents of our communities. We appreciate your understanding as we make changes to foster a healthy and safe environment while we navigate this unique period.

FAQ

Q: How do I view an apartment?

Call our professional leasing staff at 844-329-6888 to set up an appointment.

Q: How do I qualify for an apartment?

Please see the Rental Qualifications.

Q: How do I apply online?

Click here to apply.

Q: What methods of rent payment do you accept?

You can submit 1 personal check, a cashier’s check, money order, or pay via credit card (charges apply). Auto Pay is available at no additional fee please contact the Business office to set it up. The easiest way is on your Resident Portal (Active Building) and there is no cost to you!

Q: Who is responsible for paying for utilities?

Residents are responsible to pay for all utilities, services and charges.

Q: What animals do you accept?

Amador Lakes accepts cats, dogs (45lbs or less), small caged animals, and aquariums up to 20 gallons. Please see the Rental Requirements regarding pet rent, deposit, and documentation needed.

Q: How do I place a service request for maintenance for my apartment?

You can submit it on your Resident Portal (Active Building), call it in, or place a letter in our 24 hour drop box.

Q: Can I install a satellite dish?

Yes, but with restrictions and written approval. Contact our management staff for details.

Q: Where can I put my outgoing mail?

There’s one out going mailbox outside the management office near the gym.

Q: Who can I call regarding noise disturbances?

During office hours, you may call the management office. After hours, you can contact our courtesy patrol service, Signal 88 at 925-245-1711.

Q: Do you have extra parking spots?

You will get one assigned covered parking space and all uncovered spots are first come first serve. There are Garages that can be rented for
an additional fee.

Q: Do you have storage units on the property?

Yes, there are storage units on the property that you can rent for an additional fee.

If you have a question which is not listed above, please feel free to contact us with any question using the form below: